Personalized and Proactive

Brodie has not only met our expectations, it has exceeded those expectations. Before Brodie we went through four property management teams, all of which under-performed (to put it mildly).

The Board of Directors sincerely thanks Jonas Brodie for serving it as a constructive, informative and useful resource and for his wise and prudent counsel as the Board deliberated possible amendments to its by-laws.

Your team has been great! Their communication, response and handling of all of our issues has been outstanding. And one resident told me about her pleasant and helpful experience with your accounting department. I just want to thank you for being our property management company, and for having such pleasant and helpful employees that we have enjoyed working with.

Brodie Management is an expert condominium property manager for a reasonable cost. Their advice to our Board is clearly reasoned and considers all financial and legal aspects under the latest Federal and Maryland condominium housing laws, and their staff oversees all aspects of caring for our property.

Your team has taken action on everything we’ve needed, often before being asked. They understand their responsibilities pertaining to management of our property. And they are positive and polite to all homeowners and board members.

We are very pleased and not surprised with the quality service you are providing. Everyone is prompt, organized, proactive and professional.

Our condo association has been through a number of “crisis” management challenges these past few years. Thank goodness we have you!

I would like to thank you for becoming involved with such a sensitive situation and for handling it in such a persuasive and sensitive way. You did a wonderful job in convincing them to cooperate in complying with the request to remove the risk in their unit. It is doubtful that residents in our building are, or will be, aware of the situation, which is as it should be.

I wanted to let you know about the positive remarks made by our Board and other residents about your team at last Thursday’s annual meeting. Everyone who spoke had nothing but good things to say, varying from how much you have been able to accomplish in such a short time to how friendly and personable your staff is.

I was just doing my study on gratitude and you came to mind. I think you are the best that we have had since I’ve been on any board in any compacity and in any community. Thank you for being so prompt in getting back to people, thank you for listening to complaints, sometimes many times over and for following up on things. I am thankful that you are on our team.